Our Commitments
What We Believe In
At Kyoto Ritual, every decision is guided by one obsession: to offer you the best possible matcha, at the fairest price. Here are the values that drive us daily.
0
Intermediaries
1
Single producer
24h
Max. response time
Uji
Single Origin
Our Promise
A Fair Price
Offering exceptional matcha at the fairest price is our fundamental commitment. By working directly with our producer in Uji, without intermediaries, importers, or distributors, we eliminate all unnecessary markups.
- Direct relationship producer → you
- Zero intermediaries, controlled price
- Accessible premium quality
Our Demand
Uncompromising Quality
Our matchas are ceremonial and culinary grades from Uji, harvested only once a year in spring. Every step, from shading to grinding, is carried out using ancestral methods, entirely by hand.
- Ceremonial grade, the highest level
- 1 harvest per year, first spring harvest
- 100% hand-picked and sorted
- Slow grinding with granite millstone
Our Philosophy
Total Transparency
We hide nothing. You know exactly where your matcha comes from, how it is cultivated, harvested, and processed. Our producer in Uji perpetuates a savoir-faire passed down through several generations. It's this direct and trusting relationship that guarantees the authenticity of our matchas.
- Unique and traceable origin: Uji, Kyoto
- Direct relationship with our producer
- Documented manufacturing process
Our Attention
Human Customer Service
At Kyoto Ritual, your satisfaction is paramount. Our team personally answers every question, every request. Passionate humans who want to offer you the best possible experience.
- Response within 24 hours maximum
- French team, available and responsive
- Every customer truly matters
In Progress
And we don't stop there
Kyoto Ritual is constantly evolving. We work every day to improve our impact and our offering. Here's what we're working on right now:
In Progress
Organic Certification
In Progress
Eco-responsible packaging
